GOLDENHORN ONERESILIENCE Software Platform is designed to comprehensively address the various aspects of maintaining and enhancing business continuity and resilience. It is structured to encompass a broad spectrum of functionalities necessary as an Integrated Operational Resilience Suite. Specific packs of this suite includes: Resilience Governance Strategy Solution Pack, UK FCA PRA Building Operational Resilience Solution Pack, Resilience Request Solution, Solution Pack, Digital Operational Resilience Act Solution Pack, Resilience Recovery and Crises Solution Pack, Resilience Incident ResponseSolution Pack, Resilience Risk Evaluation Solution Pack, Resilience Improvement Solution Pack, Resilience Knowledge Information Base and Mapping Solution Pack, Resilience Control Testing and Self-Assessment Solution Pack. The key features of this module collectively function as integral components
Understanding the importance of seamless integration in today’s interconnected business environment, GOLDENHORN ONERESILIENCE is built with compatibility and integration capabilities at its core. The software can be integrated with a wide range of third-party applications and systems, including business and management information systems and other business intelligence tools. This integration facilitates the consolidation and analysis of data across different platforms, enhancing the efficiency and effectiveness of Operational Resilience processes. Continuous efforts are made to expand and improve integration capabilities, ensuring that GOLDENHORN ONERESILIENCE remains compatible with the latest technologies and business tools.
Maintenance for the GOLDENHORN solutions involve regular updates and improvements to the system’s capabilities, including enhancements to security, resilience, and other core features. The GOLDENHORN team is committed to maintaining the solution’s robust performance, ensuring it continues to deliver value and efficiency in a rapidly evolving business landscape. Periodic maintenance also includes necessary patches and bug fixes, along with performance optimizations to ensure the smooth running of all operations.
GOLDENHORN’s support for customer users is comprehensive and multifaceted, with various channels available to ensure customers’ needs are met promptly and effectively. Support includes technical assistance for any issues related to the software, along with assistance in troubleshooting and problem-solving.
To ensure customers have the best possible experience with the solutions; GOLDENHORN provides proactive support, often addressing potential issues before they even become apparent to users. This includes monitoring system health and sending notifications regarding any anomalies or critical updates.
To ensure that organisations can fully leverage the capabilities of GOLDENHORN ONERESILIENCE, comprehensive training programmes are provided. These training sessions are tailored to different user levels, from basic introductory courses for new users to advanced modules for experienced administrators. The training covers all aspects of the software, including navigation, feature utilisation, customisation, and best practices for Operational Resilience management. The training is delivered through a mix of online tutorials, interactive webinars, and on-site workshops, allowing for flexible learning options. Additionally, GOLDENHORN ONERESILIENCE offers a repository of resources such as user manuals, FAQs, and instructional videos for ongoing learning and support.
Pricing and Licensing
The pricing structure for the GOLDENHORN solutions revolve around three types of user licenses, allowing customers to select the most suitable access level for their needs. These licenses are categorized as FACILITATOR, PRACTITIONER, ADMINISTRATOR, DESIGNER and END-USER.
FACILITATOR licenses are for dedicated users requiring guaranteed and immediate access. They are primarily intended for administrators, process super users, and process engineers. PRACTITIONER licenses provide a pool of access to a group of users, operating on a first-come-first-serve basis, ideal for general users. END-USER licenses are intended for a broader, more casual user population, calculated based on the potential end-user community size.
Each of these licenses operates on a Perpetual License-to-Use model, allowing for sustained use over time. Specific pricing details can be provided upon request, as they may vary depending on the size and needs of the organization.
Roadmap and Future Developments
GOLDENHORN ONERESILIENCE’s roadmap and future developments are guided by a commitment to continuous innovation and meeting the evolving needs of modern organizations. The first phase of our roadmap focuses on enhancing the software’s core capabilities, further refining its integrated approach to Operational Resilience. This includes optimizing user experiences, streamlining workflows, and ensuring seamless integration with emerging technologies. By prioritizing these foundational elements, we aim to provide users with an even more robust and intuitive platform for navigating the complexities of the business landscape.
In the subsequent phases, our roadmap extends to the integration of cutting-edge technologies such as artificial intelligence and machine learning. These innovations will empower GOLDENHORN ONERESILIENCE to proactively identify and assess risks, predict compliance trends, and automate routine Operational Resilience tasks. This forward-looking approach aligns with our commitment to not only meet current industry standards but also to anticipate and adapt to future challenges. Furthermore, we plan to expand the software’s scalability, ensuring it can accommodate the growing needs of businesses of all sizes and industries.
Our roadmap prioritizes user collaboration to refine GOLDENHORN ONERESILIENCE, ensuring it remains a leading Operational Resilience solution for organizations prioritizing resilience and compliance.
Support and Recovery